AskAway

Welcome to AskAway! AskAway provides convenient and expert chat reference help to post-secondary students, instructors, and researchers across B.C. and the Yukon. Connect with friendly and professional AskAway service providers, who respond to questions ranging from circulation to in-depth research to citations.

Select your institution and chat now!

What can I get help with?

  • Conducting research
  • Citing sources
  • Using the library
  • Finding materials
  • Evaluating sources
  • Navigating databases
  • And other library topics!

Hours

Monday to Thursday: 9:00am-9:00pm (PT)
Friday: 9:00am-5:00pm
Saturday: 11:00am-5:00pm
Sunday: 10:00am-9:00pm

Open and Close Dates

Section 1 (Sept-Dec)

Service opens: Mon, Sep 15, 2025
Closed: Tue, Sep 30, 2025
Closed: Mon, Oct 13, 2025
Closed: Tue, Nov 11, 2025
Service closes: Fri, Dec 05, 2025

Section 2 (Jan-Apr)

Service opens: Mon, Jan 12, 2026
Closed: Mon, Feb 16, 2026
Closed: Fri, Apr 03, 2026
Closed: Mon, Apr 06, 2026
Service closes: Fri, Apr 10, 2026