Submitted by Cristen Polley on
QuestionPoint recently hosted a one-hour webinar on mitigating microaggressions in chat reference sessions.
Submitted by Cristen Polley on
A refresher on how to add Resolution and Descriptive codes at the end of your chat sessions.
Submitted by Cristen Polley on
An interview with service provider Marjory Jardine at JIBC to learn how she approaches citation questions.
Submitted by Cristen Polley on
A reminder on how to log out fully at the end of your shift.
Submitted by Cristen Polley on
QuestionPoint recently hosted a brief 30 minute webinar with quick tips to improve chat reference conversations.
Submitted by Cristen Polley on
The Florida State Library shared a webinar on emotional intelligence in chat reference.
Submitted by Cristen Polley on
Best practices and tips to help you prepare for unexpected patrons.
Submitted by Cristen Polley on
How to send permalinks (i.e. reliable links to database search results) to patrons.
Submitted by Cristen Polley on
SFU Psyc 100 & 102 assignment notice.
Submitted by Cristen Polley on
UVic Biol 184 assignment notice.