Research Guides

Research guides are pages that recommend resources for particular subject areas or courses. Many libraries use LibGuides for these, or they may be custom-built within the library’s CMS.

Why should AskAway be included here?

While research guides are designed to help students get started, many students using them often benefit from a librarian’s help. These are very popular entry points into AskAway when included. Some libraries see up to 49% of their AskAway sessions come in via their research guides.

Which type of entry point should I use?

Chat box.

Where on the page should it go?

Above the fold, near the page content but visually distinct. In a sidebar if possible.

A chat box can be included on specific research guides, but it is more effective to have the chat box enabled by default on every guide.