Local Knowledge

Just a heads up that you may be receiving questions via chat about library notices. We recently turned on our recall and overdue notices as normal circulation borrowing periods have started again. If you receive a question about this, the key thing is to reassure the patron that any fines accrued during the COVID period will be waived (March onward).

The Research Anywhere site supports UVic community members who are doing research remotely: https://onlineacademiccommunity.uvic.ca/ResearchAnywhere/

Many Users (Students, Faculty, and others) are accessing the Library’s online resources for the first time. If you get general questions from new Users, please direct them to read this: https://services.library.ubc.ca/electronic-access/connect/ If you get specific questions about access, please direct Users to our Help Form: https://about.library.ubc.ca/contact-us/ejournal-help/

The UBC Library has implemented loan regulations since September 14th, and we anticipate specific inquiries and responses from our users. We have the following standard messaging and would like to share it with you. We have also posted this information on the UBC Policy Page.

You may have noticed an uptick in questions coming through the SFU queue related to Canvas issues since a Research Help link is now available in all Canvas courses. To assist AskAway service providers who answer these questions, Canvas help has been added to the Help section of the SFU Policy Page.

Shorterning URLs for Qwidget patrons.

Update: Here is the recorded session
Note that it works best in IE, and may not function with other browsers.

University Canada West offered to provide a quick online demo of how to access their resources for any AskAwayers who are interested. We will record it to make available to those who can't attend.

Date: November 2, 2012

Time: 12:00 pm

Length: 15 minutes

What do Gumby, Bugs Bunny, and mini-horses have to do with UVic? They each feature in one of UVic library's instructional videos- 2-minute YouTube clips that cover topics such as academic integrity, scholarly vs. popular sources, and defining a thesis statement. The videos give step-by-step instructions with visuals of the library’s catalogue, website, and databases when relevant.

Just a reminder to update and check-out all your qwidgets each term! AskAway Qwidgets provided on your Library web pages, Libguides and EBSCO & ProQuest databases

ProQuest has now added the option to embed custom widgets into their databases!

UPDATE: The option to delete the qwidget is now available!

Already have an AskAway Qwidget in your EBSCO databases or library web pages? Why not check-out the new option in ProQuest to add a custom widget to all your standard-platform ProQuest databases like CBCA (the options to select individual databases or non-standard platforms like Chadwyck are not currently available).