As an example to my query I have been on with let's say an SFU librarian when an SFU student comes on. If we have no other action at the time can I assume that I should let the SFU librarian aswer the question from the SFU student or just go ahead on it mayself?
Garth Homer,
OC.
We're pleased to announce that the AskAway blog is open for business. The goal of the blog is to enable (and encourage!) communication among AskAway-ers staffing the academic queue. You can post messages about anything you feel is relevant to other AskAway-ers ...
- a tough assignment which may bring questions to AA
- a local technical problem your library is experiencing
- a request for help on a tricky reference question or VR issue
Sunni and I will also use the blog to post messages such as the kind of information now in the AA Update email.