February Statistics and User Feedback

February AskAway stats are now available on the AskAway site: http://www.askaway.org/staff/statistics

February form fields statistics are available on the AskAway site:  http://www.askaway.org/staff/statistics#form
For 66% of February AskAway survey respondents, AskAway was the first library service they turned to, after trying to find information on their own. 6% of students stated that this was their first time using any library service.

February's exit survey results are also available on the AskAway site: http://www.askaway.org/staff/surveys
Last month we received exit survey responses from these institutions: BCIT, CC, CU, DC, ECUAD, KPU, LC, OC, SFU, TRU, UBC, UFV, UNBC, UVic, VIU

Here are a few comments from AskAway patrons:

I am impressed with this AskAway chat, it was useful and I will utilize it again.
- Thompson Rivers University learner

Awesome help!! Saved myself from pulling out my hair...great service please continue doing what you're doing.
- Langara College learner

Very helpful & love the emailed transcript.
- Camosun College learner

I would most certainly use this online resource again. I was struggling to find online scholarly articles and I saw the "ask a librarian" chat, and I was helped right away and had all my questions answered. Very helpful.
- Douglas College learner

- Reece, BC ELN