Visibility Tip of the Month

From January - December 2021, local coordinators will receive an AskAway Visibility Tip of the Month via email. Each tip includes an actionable step from the Visibility Best Practices document (and other related tips) that libraries can put into practice, with examples from participating institutions. When AskAway is visible, more students know the service exists and can access chat reference support when and where they need it.

Past Visibility Tips are available to read below. If you have questions or would like to be added to the mailing list, please contact us.

January

Choose your Entry Points and make them Inviting to Users

February

Make AskAway Available on your Library's Homepage

March

Connect with Students in the Discovery Layer

April

List AskAway on your Library's Hours Page

May

Place AskAway in ProQuest Databases

June

A Look Back at January through May

July

Add Entry Points to EBSCO

August

Consider a Chat Tab

September

Reach out via Research Guides

October

Direct Students via a Desktop Shortcut

November

Offer Library Support in the LMS

December

Promote Visibility Beyond 2021